COVID-19 Updates & Resources

Health Insurance (MassHealth)

Open Enrollment has been extended to July 23, 2021. - Renewing Members: - New Applicants: All MassHealth Connector Walk-in Centers are closed until further notice due to the coronavirus. For enrollment assistance or to make a payment, please visit the following site for more information:

Food Insecurity & SNAP

If you or someone you know is in need of food, visit the Greater Boston Food Bank's partner hunger-relief agencies. Find your local food pantries, community meal programs and other food assistance providers here: If you would like to apply for SNAP (formerly food stamps) or need assistance with your existing case, visit DTA Connect today at

Unemployment Insurance Benefits (Filing a claim, reporting fraud, etc.)

Are you unemployed, or worried about becoming unemployed? Visit about the state's webpage on all things unemployment and coronavirus (COVID-19): Reporting Fraud Criminal enterprises using stolen personal information from earlier national data breaches have been attempting to file fraudulent unemployment claims through the DUA system. This is part of a national unemployment fraud scheme. If you believe someone has applied for benefits using your information fraudulently, please visit the following webpage: You will be able to report fraud on this site. Need help reaching DUA? Please contact our office at and include a brief description in the issue you're experiencing.

Milton & Randolph Updates (Closures, COVID-19 Testing, etc.)

For the most up to date information, please refer to each town's website. Milton - Access HERE for Town website Randolph - Access HERE for Town website COVID-19 Testing Sites in Milton & Randolph Milton and Randolph residents can locate COVID-19 testing sites nearest to them HERE. Temporary Closures Town Halls Milton Town Hall is open to the public as of June 1, 2021. Randolph Town Hall is closed to the public until further notice. Any visits require appointment. Please refer to Milton's or Randolph's website for more information on how to conduct town business during this time. Schools More information about Milton and Randolph Public Schools can be found at their respective websites:

Libraries Please refer to each library's website for more information about services offered both in-person and virtually. Milton Public Libary - Website HERE Turner Free Library - Website HERE

State Updates & Resources (Emergency Orders, Reopening MA)

For the most up to date information on the Commonwealth's response, please visit On March 10, Governor Baker issued a state of emergency in response to the outbreak. A complete list of emergency orders and guidance can be found HERE. REOPENING On May 18, the Baker Administration unveiled the state's four-phase approach to reopening sectors across the Commonwealth. You can view and download the Reopening MA Report HERE. For the most up to date information on the state's plan, visit Other state resources...

COVIDMA Text Messages

Receive the latest COVID-19 updates straight to your mobile device by texting COVIDMA to 888-777. Read more about the program HERE.


Text courtesy of South Shore Stars

How 211 Works

211 works a bit like 911. Calls to 211 are routed by the local telephone company to a local or regional calling center. The 211 center’s referral specialists receive requests from callers, access databases of resources available from private and public health and human service agencies, match the callers’ needs to available resources, and link or refer them directly to an agency or organization that can help.

Nursing Home Family Resource Line - (617) 660-5399

Text courtesy of the Office of the Governor

Description: A dedicated telephone line that will connect family members of nursing home and rest home residents with the information and resources they need. This resource was created so that family and community members have one central contact that they can reach out to if they have questions or concerns about the care their loved one is receiving during the COVID-19 outbreak. Hours of Operation: The line is staffed from 9 AM – 5 PM, seven days a week. Staff will coordinate across state agencies to help callers find answers to their questions. Telephone Line: Families and community members can call the line at (617) 660-5399.

SafeLink - A service for all survivors

Text courtesy of the Office of the Governor

The state has expanded SafeLink, the Commonwealth’s statewide, 24/7, toll-free and confidential domestic violence hotline to now include resources and support for survivors of sexual assault. Previously, SafeLink served as a hotline to specifically connect domestic violence survivors to services. This expansion of services will allow SafeLink to triage calls to local area rape crisis centers and create a centralized number for any survivor of domestic violence or sexual assault to call and receive services during the COVID-19 public health emergency. This hotline is designed for crisis intervention support for those who need assistance in safety planning measures for both themselves and their families. This resource is now available through the 2-1-1 line as an additional method for victims to access help and resources. The SafeLink toll-free number is (877) 785-2020. For the hearing-impaired, the SafeLink TTY number is (877) 521-2601. Advocates are available in English and Spanish and can provide translation in more than 130 languages. If you are experiencing violence within your home or concerned about a loved one that may be experiencing violence, please call the SafeLink hotline for support and resources. If you are in immediate danger, please call 9-1-1.

Federal Updates & Resources

For federal resources and the most up to date information on the Federal response, please refer to

Public Transportation (MBTA)

The MBTA is now operating on a regular schedule. Face coverings are required for all riders and employees, including those who are fully vaccinated.

Legal Aid Services

Courtesy of Massachusetts Legal Assistance Corporation (MLAC) Information and Self-Help Tools Court Website - Updates on Courts and Emergency Orders: - Information and tools addressing: Unemployment, Immigration, MassHealth, Housing, and other civil legal issues: National Consumer Law Center - Information on Consumer Protections: - Information on specific types of law, by category: Find a Legal Aid or Pro Bono Lawyer Legal Resource Finder - Contact info for agencies and nonprofits: Free Legal Answers Online - Get advice from a volunteer lawyer online: Regional and Statewide Legal Aid Offices - Find the office in your area: Volunteer Lawyers Project - FAQs about coronovirus and the law:

Interfaith Social Services

Courtesy of Interfatith Social Services, 105 Adams St., Quincy, MA 02169 Interfaith Social Services is OPEN FOOD PANTRY Interfaith Social Services’ food pantry is an essential program and is open regular hours (Monday-Friday, 10-11:45am, and Wednesday evenings 5-7pm). We’re following guidance from the CDC and local health officials and have implemented protective measures to limit person to person contact. We are also having our building professionally disinfected on a regular basis. We strive to continue providing exceptional service as well as food and emergency assistance to our neighbors in need. Clients who drive will wait in their cars instead of waiting in the food pantry waiting room. They will pull up to our front doors and a volunteer will come out to their car and check them in. Groceries will then be brought out to the car. Clients who walk or take public transportation to the pantry will check in at the front desk as usual and may wait in the waiting room. We are limiting the number of clients in the building so that people can keep a safe distance from each other. New clients are welcome. Please arrive during regular pantry hours and bring:

  • Identification for each member of the household
  • Proof of residency (ex. A utility bill, rental agreement, etc.). Our food pantry only serves residents of Braintree, Cohasset, Hingham, Holbrook, Hull, Milton, Quincy, Randolph, Scituate and Weymouth.
More details here: BUREAU DRAWER THRIFT SHOP The Bureau Drawer Thrift Shop is OPEN. Accepting Thrift Shop donations by appointment only. More details here: NEW DIRECTIONS COUNSELING CENTER Interfaith cares deeply for all who depend on our programs. We want to make sure counseling clients can still access services, even if they cannot or do not feel comfortable coming into the office. The Counseling Center remains open, though therapists and clients may choose to conduct sessions over the phone. The Counseling Center is accepting new clients. Please call 617-773-6203 ext. 12 to schedule an appointment.

Check Your Symptoms Online (Buoy Health Care Tool)

Massachusetts residents who suspect they might have COVID-19 can now use this Buoy Health COVID-19 Web App, which will help to screen them based on a series of questions and connect them to a health care provider via telehealth. Visit to learn more and use the tool.

COVID-19 Vaccine Access

Please refer to for the most up to date information regarding the COVID-19 vaccine roll out in Massachusetts.

Additional Resources for Randolph Residents